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Digital Transformation for Fame and Fortune

by: Peter Kuciak
CEO | Teldio Corporation

In February of this year, Teldio (an innovator in Land Mobile Radio Market) acquired my startup company, Stoke Mobile – focused on IIoT and mobile networks. As a result of the merger I took over the company as CEO. I decided to start this series of articles to not only review the changes in the LMR industry but to also provide a backdrop of our own Digital Transformation activities at Teldio as we adapt to help our customers with new and exciting challenges.

In this series of articles we will have a look at:

  • What is transforming our market,
  • How COVID-19 has forced us to adapt,
  • How edge computing is solving specific challenges,
  • How communication networks are evolving,
  • How cloud and mobile solutions are involved,
  • How user experience expectations are changing, and
  • How every market vertical is improving as Smart Everything devices and sensors are introduced at an accelerated pace.

It is definitely an exciting time to be a technology company! These past years, as a provider of applications and solutions for two-way radio users, Teldio has worked with some of the largest corporations in the world. Now that every one of those corporations is digitally transforming their business processes, we are once again at the right place at the right time to help our customers with their journeys.

Before we get to fame and fortune (this might take us a few articles), let’s look at the basics.

Let’s start with the Digital Transformation definition. As defined in generic sense: “Digital Transformation is the use of new, fast and frequently changing digital technology to solve problems. It is about transforming processes that were non digital or manual to digital processes”. Few examples from our recent implementations include:

  • We enabled a major car manufacturer to operate physical devices including gates, lights, signs, scenarios etc. at a large outdoor car test track via two-way radio devices – the only mobile technology carried by track staff. The integration of physical mechanical systems with digital capabilities controlled from two-way radio is an example of Digital Transformation.
  • We enabled the rangers at major US national parks to monitor motion, presence and occupation of remote building facilities with the ability to control access to those facilities remotely in a safe and automatic fashion. This saved the rangers time and provided safety and reliability for park visitors.
  • We recently introduced a capability to seamlessly allow two-way radio users to participate in Zoom, Microsoft Teams or any other conferencing calls – a fundamental solution during the ongoing COVID-19 pandemic.

You might think it’s easy to program a two-way radio to run set commands? Solutions can be very complex as our Fortune 1000 corporate customers run private radio networks, sometimes at locations where there is no Internet connection or the ability for end users to carry mobile phones. Safety and security solutions require our technology to work locally, in real-time, with high degree of resilience, reliability and availability while our large global customers also require us to provide them with visibility across many locations and allow for managed services to be deployed in locations where no IT staff is present.

How do we do it? Without getting into technical details, we have been solving specific challenges with our Teldio Edge Gateway. This edge device allows us to interface to various systems on customer premises – physical or digital – via a growing number of software modules. This enables Teldio to deliver complex solutions at locations such as airports, manufacturing factories, global data centers, campuses – both education and corporate – and even military ships, diamond mines and oil rigs. If two-way radios need to play a role in these solutions, we have the ability to implement those as well.

Naturally, the Teldio Edge Gateway is remotely managed by our Teldio Cloud Platform (more on that in future articles) which allows us, our dealers and our customers to have both visibility as well as remote management of deployed systems.

Why are we developing our Teldio Edge Gateway? Back in 1884, the Swiss Army Knife was invented to open a can of food and help to disassemble a rifle. In 2020, the challenges are different but our customer premisses edge device is even more important to corporate Digital Transformation than a Swiss Army Knife. The beautiful thing about our edge device is that the majority of features are digital, which means we get a constant addition of new capabilities via new software modules – modules to talk to different industrial machines, decipher protocols developed for industrial IoT devices and be able to interface to a variety of legacy and future equipment. The Teldio Edge Gateway is our Swiss Army Knife for Digital Transformations.

In my next blog I will have a peek at the impact and adaptation dictated by COVID-19 inside Teldio and in our markets.

Stay healthy and safe,