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Introducing Teldio Smart Tickets

Introducing Teldio Smart Tickets

Work Smarter with Teldio Smart Tickets

Effective job ticket management requires two essential elements: collaboration & coordination. Teldio Smart Tickets gives you both, ensuring that work ticket management runs smoothly from beginning to end. As a team member accepts a work ticket, the remaining group members’ radios automatically update the ticket’s status, keeping the whole team in the loop.

See Smart Tickets in action:

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  • Tickets are dynamically updated on all radios as a user accepts the ticket
  • Dynamic responses based on preprogrammed ticket rules (ex: fire alarm tickets cannot be declined)
  • When a user accepts the ticket from ACS, email or cell phone, tickets are automatically updated on all radios
  • Customize features such as the alarm tones, keypad shortcuts, and the have ability to delete all tickets at once

Automated Alarm & Work Ticket Management

ACS_Front_PageIntegrating into building management systems, Teldio’s Alarm Control System (ACS) automatically dispatches alarms as work tickets to employee’s radios, mobile phones and/or email-enabled devices based on the time of day, schedule & competency. By doing so, response times are significantly reduced resulting in increased efficiency and productivity.

Did you know that standard MOTOTRBO™ job tickets don’t update their status on other radios as a user accepts or rejects a task? Users have no indication if tickets are accepted, resolved, or closed by other users. Improve workplace efficiency and accountability when dispatching tickets with Teldio Smart Tickets.

Find out more about our solution in our brochure or contact us for more information.