Introducing Teldio Smart Tickets
Work Smarter with Teldio Smart Tickets
Effective job ticket management requires two essential elements: collaboration & coordination. Teldio Smart Tickets gives you both, ensuring that work ticket management runs smoothly from beginning to end. As a team member accepts a work ticket, the remaining group members’ radios automatically update the ticket’s status, keeping the whole team in the loop.
See Smart Tickets in action:
- Tickets are dynamically updated on all radios as a user accepts the ticket
- Dynamic responses based on preprogrammed ticket rules (ex: fire alarm tickets cannot be declined)
- When a user accepts the ticket from ACS, email or cell phone, tickets are automatically updated on all radios
- Customize features such as the alarm tones, keypad shortcuts, and the have ability to delete all tickets at once
Automated Alarm & Work Ticket Management
Integrating into building management systems, Teldio’s Alarm Control System (ACS) automatically dispatches alarms as work tickets to employee’s radios, mobile phones and/or email-enabled devices based on the time of day, schedule & competency. By doing so, response times are significantly reduced resulting in increased efficiency and productivity.
Did you know that standard MOTOTRBO™ job tickets don’t update their status on other radios as a user accepts or rejects a task? Users have no indication if tickets are accepted, resolved, or closed by other users. Improve workplace efficiency and accountability when dispatching tickets with Teldio Smart Tickets.