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MY Laurel Case Study: Luxury Chartered Yacht Improves Alarm Notification Process & Full Vessel Coverage

MY Laurel Case Study: Luxury Chartered Yacht Improves Alarm Notification Process & Full Vessel Coverage

The Company
MY Laurel is a motor yacht for charter, based in West Palm Beach, Florida. The yacht is 73.2m and sleeps up to 12 guests in 6 rooms, including a master suite, 4 double cabins, 1 twin cabin, and 1 Pullman bed. MY Laurel has a crew of 22 on board to man the yacht and tends to the guests. With guest and crew safety at the forefront, a large emphasis is placed on ensuring all things are running smoothly throughout the entire yacht, from the engines to the fire system.

The Challange
The lack of coverage in certain areas of the vessel and the inability to introduce applications to the radios and process alarm notifications was the catalyst for the yacht’s search for an all-encompassing communication and notification system.

The existing radio coverage was poor and out of date. With a previous analog system, the yacht was unable to introduce radio based alarms and was looking for a digital option which could receive and send alarms instantly. The head engineer wanted to monitor the different control systems on board the yacht. The main concern was all alarms originating from the engine room, however, notifications from the vessel itself for items such as the fire system were also a priority.

With customer safety and experience at the forefront for the motor yacht, having an alarm notification system to receive alarms throughout the vessel is a necessity.

The Solution
In May 2018, MY Laurel switched from their analog system and implemented a new MOTOTRBO digital radio system throughout the vessel. Thirty-four portable radios were delivered to the entire crew, with the first officer, captain, engineering team and security watchmen receiving MOTOTRBO XPR 7550e and SL 7550e, and all other members such as stewarding and deckhands received voice only radios.

Teldio’s alarm management and notification system, Alarm Control System (ACS), was added to the radio network to allow radio users to receive and manage notifications directly on their MOTOTRBO radios. ACS automatically dispatches safety, business-critical alarms and work tickets to digital two-way radios.

The Results
With the addition of ACS, MY Laurel was able to increase guest and crew safety, achieve excellent coverage and clarity throughout the vessel, increase their efficiency and response times, and obtain an instant return on investment.

Key Benefits
  • Resilient & reliable communications
  • Accelerated response times
  • Continuous coverage vessel-wide
  • Increased safety for all on board
  • Excellent return on investment

Do you think your company could use Teldio apps to improve your operations? Learn more about Teldio applications & download the full case study today.