Applications for the Hospitality Sector
In the hospitality industry, customer satisfaction is of prime concern, making communication a key factor in a quick and streamlined response. Teldio applications target stress points identified in key areas including mobile communication, alarm management & notification, and employee & guest safety to ensure that customer satisfaction is always at the forefront.
Streamline communication with users outside of the radio network with the ability to send and receive emails from a radio. Email Gateway integrates seamlessly into third-party work management systems.
With RBX users are able to make and receive private and group phone calls directly on their MOTOTRBO™ radios, offering familiar phone-like features, such as call history, phonebook, and caller ID.
Ensure your staff and guests are safe with ACS, an alarm management and notification application. ACS dispatches notifications to the right person based on location, time of day and competency.
Get an all-in-one work ticket management system at a fraction of the cost with WTS. It is the perfect solution if a current third-party work management system is not currently in place.
Improve Guest Satisfaction
Streamline communication among hospitality staff to ensure quick responses to customer needs and inquiries. Teldio applications ensure multiple employees do not respond to the same work ticket.
Frequent Use Case
A guest of the hotel phones room service (phone user) for fresh towels and they send out a work ticket out to the housekeeping staff (mobile workers) to fulfill the request.
Increase Employee Safety
Ensure both guest and employee safety with the implementation of Teldio applications. Easily allow employees to send alarms to the appropriate people when an emergency situation arises.
Frequent Use Case
A remote worker on the hotel golf course witnesses an injured guest and calls for emergency help, either internally or to 9-1-1 operators.
- Managers and team supervisors
- Maintenance workers
- Security guards
- Event coordinators and staff
- Guest services staff
- Parking lot attendants
Teldio Apps have been tried and tested in both small and large hotel settings. We welcome the opportunity to share with you more information on additional use cases of frequent user groups in hospitality environments!