Increase Hotel Customer Satisfaction with Teldio Applications
We’ve been spending a lot of time in hotels these past few weeks at the Motorola Solutions Roadshows and have seen many ways our applications could fit into their day-to-day business practices. Customer satisfaction is the number one concern for hotels, making streamlined communication a must. With Teldio applications hotels are able to manage mobile communication, alarms, and employee and guest safety.
Solutions for Mobile Communication, Alarms, and Employee and Guest Safety
Teldio offers many solutions suitable for a hotel environment. Here are a few that help manage mobile communication, alarms, and employee and guest safety.
Ensure your staff and guests are safe with AMS, an alarm management and notification application. AMS dispatch messages to the right users instantly without the need for user intervention (dispatcher).
Get an all-in-one work ticket management system at a fraction of the cost with WTS. It is the perfect solution if a current third-party work management system is not currently in place.
With RBX users are able to make and receive private and group phone calls directly on their MOTOTRBO™ radios, offering familiar phone-like features, such as call history, phonebook, and caller ID.
Streamline communication with users outside of the radio network with the ability to send and receive emails from a radio. Email Gateway integrates seamlessly into third-party work management systems.
Benefits of Teldio Applications in the Hotel Industry
Teldio applications offer hotels a variety of benefits, such as improved guest satisfaction and increased employee safety.
Improve Guest Satisfaction
Streamline communication among hospitality staff to ensure quick responses to customer needs and inquiries. Teldio applications ensure multiple employees do not respond to the same work ticket. For example, a guest of the hotel calls room service (phone user) for fresh towels and they send out a work ticket out to the housekeeping staff (mobile workers) to fulfill the request.
Increase Employee Safety
Ensure both guest and employee safety with the implementation of Teldio applications. Easily allow employees to send alarms to the appropriate people when an emergency situation arises. For example, a remote worker on the hotel golf course witnesses an injured guest and calls for emergency help, either internally or to 9-1-1 operators.