Comprehensive Solutions for the Hospitality Industry
In the hospitality industry, customer satisfaction is of prime concern, making communication a key factor in a quick and streamlined response. Teldio applications target stress points identified in key areas including mobile communication, alarm management & notification, and employee & guest safety to ensure that customer satisfaction is always at the forefront.
The Benefits of Teldio Applications in the Hospitality Industry
Teldio applications offer many benefits to the hospitality industry, resulting in the ability to:
Improve guest satisfaction by streamlining communication among staff to ensure quick responses to customer needs and inquiries. With Teldio applications you can be sure multiple employees do not respond to the same work ticket. For example, a guest of the hotel phones room service (phone user) for fresh towels and they send out a work ticket out to the housekeeping staff (mobile workers) to fulfill the request.
Increase employee safety easily allowing employees to send alarms to the appropriate people when an emergency situation arises. For example, a remote worker on the hotel golf course witnesses an injured guest and calls for emergency help, either internally or to 9-1-1 operators.
Improve employee visibility by knowing the whereabouts of workers to help reduce response times to emergencies. Teldio apps also allow you to easily send the location data of workers in distress when they activate panic buttons. For example, you can continuously monitor hotel security guards on their routine tours with Bluetooth checkpoints to ensure their safety at all times.
Improve Guest Satisfaction and Employee Safety with Our Applications
Streamline communication with users outside of the radio network with the ability to send and receive emails from a radio. Email Gateway integrates seamlessly into third-party work management systems.
With RBX users are able to make and receive private and group phone calls directly on their radios, offering familiar phone-like features, such as call history, phonebook, and caller ID.
Ensure your staff and guests are safe with ACS, an alarm management and notification application. ACS dispatches notifications to the right person based on location, time of day and competency.
Get an all-in-one work ticket management system at a fraction of the cost with WTS. It is the perfect solution if a current third-party work management system is not currently in place.