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Fluid Edge Themes

Addressing Patient and Staff Safety in Healthcare

Addressing Patient and Staff Safety in Healthcare

Patient and staff safety is of utmost importance in any healthcare setting. The last couple of years have highlighted the extent to which protecting healthcare workers is key to keeping patients safe and ensuring a functioning healthcare system and society. Staff are often exposed to unprecedented levels of risk, both physically and mentally, and are forced to direct their already limited resources at monitoring for potential incidents instead of treating health issues.

Our suite of applications, such as our Alarm Management System, Avigilon Integration, or Broadcast can help improve safety for healthcare staff, patients and visitors alike:

  • Install door and motion sensors in secure/high sensitive rooms that may or may not have access control. These can trigger notifications, record events and also send bookmark events to Avigilon cameras so that the timestamps can be easily referenced and accessed for later review. 
  • Install door sensors in closets and cabinets that hold high value items or in highly sensitive/secure areas. Door open events can bookmark and generate an event in Avigilon and send an alert to security/admin staff who can then reference a video in real time. Depending on the severity of a live event, send a signal to: 
    • Lock doors/exits/parking gates in the vicinity
    • Turn on strobe lights
    • Place a call to local law enforcement
    • Play an audible alert over the PA system
  • If Avigilon cameras detect a missing person via facial recognition, automatically notify all security staff on their devices with location information. Continually update staff with text updates as different Avigilon cameras pick up the person in view. 
  • Install door and motion sensors on patient doors so events can be automatically bookmarked on Avigilon for later access. If a patient is deemed missing, these events can be referenced easily. 
  • Connect to the hospital’s Building Management and Machine Maintenance systems and, when issues/alarms are generated, immediately notify engineering or security on their devices. 
  • From a single portal, allow authorized users to send notifications to all staff via email, SMS, radio etc. with a single click (Code Blue, Staff Emergency, Training Drills). During an emergency, allow staff to dial in to a phone number and then select from a preset list of items to automatically send messages to the intended groups.
  • When a person is detected in a restricted area, send a notice to the closest Avigilon camera to start recording the movements in that area. Simultaneously:
    • Send an email or SMS message to security teams to notify them of the event. If no recipients respond to the alert, retry or escalate the message to different recipients, ending with a call to 911. 
    • Play an automatic recording over a PA/speaker system to notify the intruder that they have been detected and security personnel are on the way.
    • From a dashboard, send a signal to lock/re-lock all doors in the building.  
  • Set up automatic notifications to be sent out when a door breach is detected after hours.
  • Give staff a variety of options such as Emergency Shutdown (ESD), mounted panic buttons and the ability to press a button on their radio or cellular device to notify others of duress. Program different button press scenarios to alert others of the severity of the issue (ex: single button press means a potentially escalating issue, double button long press means the person is in imminent danger). Depending on severity, notify the appropriate personnel including escalation to 911.
  • If using ESDs, radios or a mounted panic button, send location information and trigger an alarm in Avigilon for the closest camera. 
  • In addition to bringing up the camera view, follow the employee’s location on a map as they move from one location to another so that assistance can be dispatched to the latest location. Additionally, receive text/audio notifications of the person’s movement on site and remote devices. 
  • When a blacklisted vehicle is detected, immediately send a Radio Text message to the security staff and discreetly notify any gate/parking attendants via an update on an Alarm Dashboard.
  • If a gun is detected on premises, send automatic lockdown signals to main sections of the healthcare facility and automatically place a call to 911.

It’s reassuring to know that we have additional safety measures in place. For example, when an unauthorized entry is detected in any of our medical bays, an automated message is sent to the closest Avigilon camera to start recording that entry point and, at the same time, security staff are being notified on their devices.

  • When a person is detected via Appearance Search, automatically update a dashboard with the person’s picture and reason for being banned. Locate the closest security personnel on a map (as their location is tracked via radios) and send them a message to notify them of the situation. 
  • If any employee detects a disturbance, gun or suspicious behavior, allow them to press a button on their personal device (Radio, ESD), a panic button or place a call to send a signal to the Avigilon system to start recording that area. Simultaneously, notify security of the event on their devices. 
  • When an ambulance is detected in the Emergency arrival zone, send a notification to an internal digital signage board to alert staff, update a dashboard with the ambulance ID information and turn on a light to give a visual indication. 
  • When an arriving vehicle is detected during business hours, if it’s determined by Avigilon License Plate detection to be a known vehicle, automatically send a signal to open the gate/shipping dock door and simultaneously notify workers in the area of the arrival via a text message.

The list goes on…

Please contact us for details, a demo, or to discuss your specific requirements. At Teldio, we are committed to improving safety in healthcare.