Teldio is a Certified Motorola MOTOTRBO Two-Way Radio Applications Developer

Webinar: GPS Tracking & Fleet Management

12 Sep 2018

Webinar: GPS Tracking & Fleet Management

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Here is the recording of our latest webinar on TruFleet, our GPS tracking & fleet management application.

The webinar covers an overview of the application, including a live demo.

We begin with a brief overview of Teldio, including who we are, and the applications we offer. We then dive into TruFleet, beginning with an introduction of the application and its capabilities. Trufleet offers you the ability to track and manage the status of fleets in real-time using a rich, intuitive, functional mapped display via a web browser on a desktop, tablet or mobile phone.

The webinar then dives into the architecture of TruFleet, including the required GPS and data channels. We then highlight some of TruFleet’s key features, such as its rich reporting, the Sprite Box and our school bus tracking solution. The webinar also touches on the many use cases of TruFleet, including taxi route tracking (transportation) and school bus fleet tracking (education).

We finish off with a live demo of TruFleet! Here you will see the application and its features in action. You will see how geo-fencing, reporting, searching and other TruFleet functionalities work.

We had a great turnout and want to thank everyone who attended! For those of you who couldn’t make, below is a recording of the webinar. If you have any questions or would like to learn more about TruFleet please contact our sales team today!

Check out the webinar recording below.

Keep an eye out for our upcoming webinars and we hope to see you at our next one!

As a Motorola Solutions MOTOTRBO Authorized Application Provider, we are happy to announce that we will be attending Motorola Solutions 2018 Channel Partner Summit Golf Tournament. This year’s tournament will be held at the Olympic View Golf Club Golf Course in Victoria, BC on Tuesday, September 11th.

Kail Carruthers, our Canadian Channel Account Manager, will be on the course handing out golf tees, and as always cigars. He’ll be happy to talk shop, golf or both throughout the day. We always look forward to the annual golf tournament and cannot wait to see what this year brings. Make sure to spot by our hole, say hi!

We look forward to seeing all channel partners who can attend the event!

14 Aug 2018

Webinar: WTS (Work Ticketing System)

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Here is the recording of our latest webinar of our newest application WTS, an all-in-one working ticket management system.

The webinar covers an overview of the application, including a live demo.

We begin with a brief overview of Teldio, including who we are, the applications we offer and a look at some of our happy customers. We then go into the origins of WTS, explaining how WTS is made possible through the use of our Teldio Gateway, a development platform that allows us to build highly customizable solutions at a fraction of the cost.

The webinar then dives into WTS, including its key features, its customizability, and its affordable price point. We explain how we created WTS for small to medium size businesses who need a work ticketing system but aren’t large enough or do not have the budget for a full-blown system, such as HotSOS.

We finish off with the best part – a live demo of WTS! You will learn how to create a user, how to assign users to a specific group, how to create a work ticket, how to assign, dispatch and close a ticket, how to build and export reports of ticket activity, and more.

We had a great turnout and want to thank everyone who attended! For those of you who couldn’t make, below is a recording of the webinar. If you have any questions or would like to learn more about WTS contact our sales team today!

Check out the webinar recording below.

Keep an eye out for our upcoming webinars and we hope to see you at our next one!

In the education industry, creating a safe, secure environment for students and faculty is a top priority whether it’s a university, college, or grade school. This makes communication and location tracking key factors in a maintaining a safe, well-connected space. Our applications leverage the schools’ existing mobile communications networks and building infrastructure to increase productivity & improve responsiveness to day-to-day situations and emergencies.

The Benefits of Teldio Applications in the Education Sector

Teldio applications offer many benefits to the education sector, resulting in the ability to:

  • Increase safety for students and faculty by eliminating communication barriers and maintaining a continuous flow of information between teachers, security, staff & students
  • Improve responsiveness by automating alarm notifications ensuring all are acknowledged, resolved and closed
  • Enhance school bus management by allowing dispatchers to calculate bus arrival times, notify drivers of weather or upcoming traffic
  • Improve employee visibility by utilizing Bluetooth technology indoors & GPS for outdoor users to pinpoints an employee’s location

Increase Safety & Staff Efficiency with Our Applications

Track your school buses with TruFleet to improve student safety & effectively respond to emergencies by giving administrators the ability to locate buses at all times. RBX +Plus extends your radio’s reach to those who don’t carry radios, providing workers the ability to dial both internal & external numbers, eliminating problematic cell phone dead zones.
ACS offers BT panic buttons provide a quick and convenient way to summon help in a dangerous situation. The system ensures that all alarms are acknowledged & resolved, resulting in a safer learning environment. WTS allows you to seamlessly send and monitor work tickets to ensure all issues and emergencies are being dealt with in a timely manner.

 

Do you have education customers that you could add applications to? Download the brochure to learn more about our education solutions today or contact us to speak with someone directly.

12 Jun 2018

We’re Attending SEMSS this Month

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At the end of the month, our team will be heading to the annual SEMSS (South East Motorola Service Stations) regional meeting. The meeting will be held at the breathtaking Myrtle Beach Marriott Resort & Spa at Grande Dunes on Wednesday, June 27th and Thursday, June 28th. Our team will be showcasing our full suite of two-way radio applications, including our newest application WTS, an all in one work order system for a fraction of the cost.

The regional meeting is open to all Motorola Service Partners and Motorola Premier Service Partners nationwide. We look forward to seeing some familiar faces, as well as meeting some new ones.

 

Let us know if you’ll be attending!

The Teldio Team

23 May 2018

Teldio Launches a Work Ticketing System

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Teldio’s new Work Ticketing System (WTS) offers an all in one work order system at a fraction of the cost. It is the perfect work management solution if a current third-party work management system is not in place and ideal for a multitude of industries, including Hospitality, Manufacturing, Education, and Healthcare.

Streamline their workflow by improving communication and productivity

WTS is an all-in-one working ticket management system which can be set up in a matter of minutes, needing nothing more than a radio network and/or IP network connection. Productivity is improved when users receive work tickets, accept jobs, and alert supervisors when tasks are completed.

The web app works alongside Teldio Gateway to ensure consistent communication.

 

Key Features

  • Web-based ticket portal: Dispatchers and administrators can dispatch tickets by logging in to a web portal on the local network via a desktop computer or mobile device.
  • Dispatch to different types of users: Work tickets can be dispatched out to radios as a text message, job ticket, or to smart devices as an email.
  • Trackable ticket activity: See how long a ticket has been active, when it was last responded to and by who.
  • Customizable properties: Each property can customize their work ticket types, responses, set dispatcher permissions and white-label the portal.
  • Auto-set ticket types: Admins can set message formats (job ticket, text message or email) for specific ticket types to ensure the message is sent in the appropriate format.
  • Work ticket log: Detailed Ticket and User access logs are tracked and can be downloaded as a CSV.

Compatible Industries

  • Hospitality: Seamlessly communicate with your staff to ensure all guest requests are handled in a timely, professional manner.
  • Manufacturing: Reduce downtime by quickly notifying key personnel of faults and potential issues.
  • Education: Increase staff and student safety by promptly alerting staff when emergencies arise, from an injured student to a fire alarm.
  • Healthcare: Increase productivity and improve responsiveness to day-to-day situations and emergencies ensure all patients are receiving the necessary treatment.

 

For more information on our Work Ticketing System contact us, we are always happy to help!

In the manufacturing industry, employee safety and productivity are of prime concern, making communication and location tracking key factors in a quick and streamlined response. Our solutions connect workers to the real-time informational intelligence they need to increase workplace efficiency and reliability while ensuring worker safety and security.

The Benefits of Teldio Applications in the Manufacturing Industry

Teldio applications offer many benefits to the manufacturing industry, resulting in the ability to:

  • Improve efficiency by generating work tickets and sending them directly to mobile workers on their two-way radios.
  • Decrease operational downtime by automatically receiving notifications on radio handsets from fire alarms, production machinery, security alarms, HVAC systems, elevators and more.
  • Eliminate recurring monthly fees by replacing radios for all other mobile communication devices, including cell phones, pagers, safety pendants, and more.
  • Improve communication by enabling radios to communicate with mobile phones and PCs.

 

Improve Productivity and Employee Safety with Our Applications

        
Man down notifier monitors the radio’s motion sensor for a lack of movement, horizontal tilt, or both. Centralized lone worker ensures lone worker safety by periodically pinging their radios.
RBX +Plus allows radio users to make and receive phone calls directly on their radios, streamlining communication between phone and radio users and eliminating recurring mobile communication costs.
ACS dispatches notifications based on an employee’s schedule & competency. The system ensures that all alarms are acknowledged & resolved, preventing problems and unplanned downtime.
TruDispatch bridges communication between mobile radio users and PC users. A dispatcher can communicate with all or a select group of radio users with the push of a button, streamlining communication.
RTLS pinpoints an employee’s location utilizing Bluetooth technology indoors & GPS for the outdoors, reducing the time spent locating an employee and enabling the ability to dispatch jobs to the nearest employee.
TruFleet tracks the movements of MOTOTRBO radios via GPS (outdoor) or iBeacons (indoor) to calculate arrival times, and ensure the safety of employees and valuables assets.

Do you have manufacturing customers that you could add applications to? Download the brochure to learn more about our manufacturing solutions today or contact us to speak with someone directly.

Teldio’s Alarm Control System (ACS) integrates into building management, machinery alarms & network systems to monitor for alarms around the clock. The software application receives alarms and dispatches as text messages or work tickets to employees’ MOTOTRBO radios, mobile phones and/or email-enabled devices based on the time of day, schedule & competency necessary to respond. ACS ensures that the alarm and work ticket notification process is automatic, efficient and reliable.

How It Works

When an alarm is triggered, ACS filters the notification based on an employee’s competency, location & schedule. The alarm is then sent to the best person or group. The closed-loop system pushes alarms to the next suitable person until it is acknowledged, significantly reducing response times to alarms and emergency events. Lastly, an alarm report is generated for management to review.

 

Smart Tickets

Effective job ticket management requires two essential elements: collaboration & coordination. Smart Tickets gives you both, ensuring that work ticket management runs smoothly from beginning to end. As a team member accepts and closes a work ticket, the remaining group members’ radios automatically update the work ticket’s status, ensuring all alarms are handled in a timely manner. By keeping everyone in sync, employees are more productive, efficient and workflow is better managed. Smart Tickets offer dynamic responses based on preprogrammed ticket rules to ensure certain alarms cannot be declined, such as fire alarms, increasing employee safety.

 

Smart Tickets vs. Job Tickets

The standard MOTOTRBO™ job tickets do not update their status on other radios as a user accepts or rejects a task. Users have no indication if tickets are accepted, resolved, or closed by other users. With Smart Tickets all users are aware of all alarm statuses automatically, improving workplace efficiency, accountability, and employee safety.

Find out more in our Smart Tickets brochure and ACS brochure. For more information please contact us, we are always happy to help!


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