Teldio is a Certified Motorola MOTOTRBO Two-Way Radio Applications Developer

Hospitality

MOTOTRBO™ Voice and Data Apps for Hospitality Sector

Teldio™ Apps target stress points identified in key areas including mobile communication, alarm management and notification as well as employee and guest safety to ensure that customer satisfaction is always at the forefront of daily operations. As customer satisfaction is of prime concern in any hospitality institution, and tending to customer needs has never been more important, these apps shouldn’t be overlooked.  Teldio apps also provide an integrated solution that significantly reduces operational costs while increasing worker efficiency and ensuring guest and employee safety. Watch our Hospitality Solutions Video to find out more!

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Popular Use Cases

Keep Them Connected
RBX +Plus Make and receive phone calls from radios to internal extensions and external parties
RBX +Plus Eliminate communication barriers between phone users (front desk, supervisors, hotel managers) and mobile workers (housekeeping, maintenance, security) with talkgroups
RBX +Plus Twin phone desk extension and MOTOTRBO™ radio to never miss a call
RBX +Plus
R2R
Record radio talkgroup chatter and phone to radio conversations for future playback
Keep Them Informed
ACS Generate work tickets, send them directly to MOTOTRBO™ radios and track their progression status
ACS Establish service buttons in slow traffic areas such as the gym for improved resource management
ACS Link alarm triggers from the building management system (HVAC system, elevators, fire alarm, other physical infrastructure) directly to MOTOTRBO™ radios and other mobile devices
Keep Them Safe
RBX +Plus Enable mobile workers to call for emergency help, either internally or to 9-1-1 operators
MDN
CLW
Mitigate liabilities set by union-approved work alone policies with lone worker monitoring
MDN Continuously monitor the safety of mobile workers who work in remote areas such as the golf course
CLW
RTLS
Automatically monitor worker safety when employees complete tasks in hazardous area such as the rooftop
CLW
RTLS
Send the location of workers in distress to emergency response teams
Know Their Whereabouts
RTLS Locate employees with the indoor positioning system
RTLS Track security guards on their routine tours with Bluetooth checkpoints

Solution Benefits

Keeping Them Connected

Keeping workers connected means that they have the means to communicate freely, from anywhere in the facility, at any time. With Teldio’s RBX +Plus, workers are always connected with their MOTOTRBO™ radio. They can make and receive phone calls directly from their radio handsets.

Managers and team supervisors can also dial into radio talkgroups and communicate with groups of radio users from any phone, at any time, from anywhere. With Teldio’s R2R and RBX +Plus applications, radio-to-radio and phone-to-radio conversations can also be recorded for increased auditing capability.

Keeping Them Informed

Keeping workers informed ensures that they make the best decisions based on real-time information.

ACS sends workers notifications on their MOTOTRBO™ radios alerting them of alarms triggered from building systems, such as fire alarms, freezers, elevators and other sources that generate alarm outputs. This increases guest satisfaction with improved response rates.

Workers can also receive work tickets directly on their radio handsets.

ACS allows supervisors to generate work tickets and track their status from any computer on the network. Already have a Hospitality Management System in place and want to tie it into two-way radios? ACS does just that by allowing MOTOTRBO™ radio handsets to receive and reply to job tickets generated from systems like Guestware.

Keeping Them Safe

Keeping workers safe not only ensures that you comply with health and safety regulations, but that you put into practice your work alone policies. Teldio apps continuously or periodically monitor the well-being of mobile workers.

MDN works directly on the MOTOTRBO radio and detects falls and lack of movement with the radio’s motion sensor. CLW instead sends ‘Alive Checks’ to mobile workers to periodically verify their well-being.

Panic buttons have also become popular safety precautions in hotel settings. ACS allows panic buttons to send emergency notifications directly to Security two-way radios.

Knowing Their Whereabouts

Knowing the whereabouts of workers helps reduce respond times to emergencies. IPS  Teldio’s indoor positioning system, integrates with MOTOTRBO™ radios to send the location data of workers in distress when they activate their panic button, or their fail to respond to a CLW ‘Alive Check’. IPS also improves productivity by providing the real-time location data of important assets and workers, such as luggage carts and Concierges.

Frequent User Groups

  • Managers and team supervisors
  • Maintenance workers
  • Housekeepers
  • Security guards
  • Porters
  • Concierges
  • Event coordinators and staff
  • Guest services staff
  • Parking lot attendants
Teldio Apps have been tried and tested in both small and large hotel settings. We welcome the opportunity to share with you more information on additional use cases of frequent user groups in hospitality environments!
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