Teldio is a Certified Motorola MOTOTRBO Two-Way Radio Applications Developer

Healthcare

MOTOTRBO™ Voice and Data Apps for Healthcare Sector

Patient health and safety are of the utmost priority in healthcare facilities. It is important that key members of the staff, such as security guards, maintenance workers and administrative staff, are always connected and available in case of emergency. Teldio™ applications integrate seamlessly with campus wide communication and security systems to increase operational efficiency, improve staff and patient safety, and ensure rapid response to day-to-day and emergency situations.

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Popular Use Cases

Keep Them Connected
RBX +Plus Make and receive phone calls from radios
RBX +Plus Give MOTOTRBO™ radios extensions on the facility telephony system (PBX)
RBX +Plus Make public announcements by calling into the PA system from a MOTOTRBO™ radio
RBX +Plus Eliminate communication barriers between phone users (administrative staff, supervisors) and mobile workers (nurses, maintenance staff, security guards) with talkgroups
RBX +Plus Twin phone desk extension and MOTOTRBO™ radio to never miss a call
RBX +Plus
R2R
Record radio talkgroup chatter and phone to radio conversations for future playback
Keep Them Informed
ACS Generate work tickets, send them directly to MOTOTRBO™ radios and track their progression status
ACS Link alarm triggers from the building management system (HVAC system, elevators, fire alarm, other physical infrastructure) directly to MOTOTRBO™ radios and other mobile devices to decrease response times during emergencies
ACS Automate status alerts of lab and medical equipment via MOTOTRBO™, email and SMS
Keep Them Safe
ACS Send notifications of emergencies such as facility intruders and evacuation orders directly to MOTOTRBO™ radios
MDN
CLW
Mitigate liabilities set by union-approved work alone policies with lone worker monitoring
CLW
RTLS
Automatically monitor worker safety when employees complete tasks in hazardous areas such as the rooftop
CLW
RTLS
Send the location of workers in distress to emergency response teams
ACS
RTLS
Install panic buttons in high risk areas and automatically notify security guards of the location when one is activated
Know Their Whereabouts
RTLS Locate employees with the indoor positioning system
RTLS Track security guards as they reach Bluetooth checkpoints on their rounds
RTLS Send new job tickets to the most appropriate worker based on location

Solution Benefits

Keeping Them Connected

Keeping workers connected means that they are able to communicate freely, from anywhere in the healthcare facility, at any time. With Teldio’s RBX +Plus, workers are always connected with their MOTOTRBO™ radio. They can make and receive phone calls directly from their radio handsets. They can also dial into the facility PA system to make an announcement or to page a member of the medical team.

Managers and team supervisors can also dial into radio talkgroups and communicate with groups of radio users from any phone, at any time, from anywhere.

With Teldio’s R2R and RBX +Plus applications, radio-to-radio and phone-to-radio conversations can also be recorded for increased auditing capability.

Keeping Them Informed

Keeping workers informed ensures that they make the best decisions based on real-time information. ACS sends workers notifications on their MOTOTRBO™ radios alerting them of alarms triggered from often disparate sources, such as lab equipment, operating equipment, elevators and nurse call buttons. Receiving notifications of these alarms on MOTOTRBO™ radios significantly improves response times.

Keeping workers informed also involves sending them up-to-date work tickets directly on their radio handsets. ACS allows supervisors to generate work tickets and track their status from any computer on the network.

Keeping Them Safe

Keeping workers safe not only ensures that you comply with health and safety regulations, but that you put into practice your work alone policies.

Teldio offers two applications that monitor lone worker safety either continuously or periodically. MDN works directly on the MOTOTRBO™ radio and detects falls and lack of movement with the radio’s motion sensor. CLW instead sends ‘Alive Checks’ to mobile workers to periodically verify their wellbeing. Both applications can be used to monitor staff working alone overnight such as security guards and nurses.

In healthcare settings, keeping patients safe is just as important as worker security. With ACS, emergency panic buttons can be linked directly to security radios to ensure rapid response when distressed patients or employees require assistance.

Knowing Their Whereabouts

Knowing the whereabouts of workers helps reduce response times to emergencies. IPS, Teldio’s indoor positioning system, integrates with MOTOTRBO™ radios to send the location data of workers in distress when they activate their panic button, or they fail to respond to a CLW ‘Alive Check’. IPS also improves productivity by providing the real-time location data of important assets and workers, such as medical equipment and nurses.

Frequent User Groups

  • Managers and team supervisors
  • Key administrative staff
  • Nursing staff
  • Physicians and specialists
  • Medical residents
  • Lab technicians
  • Maintenance workers
  • Cleaners
  • Security guards
Teldio Apps have been tried and tested in various healthcare environments. We welcome the opportunity to share with you more information and additional use cases!
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