Teldio is a Certified Motorola MOTOTRBO Two-Way Radio Applications Developer

Casinos

MOTOTRBO™ Voice and Data Apps for Casinos

Operating around the clock with large groups of employees at all times and a steady stream of customers, casinos require a great deal of coordination. The day to day management of a casino is a complex task and it is crucial that employees are able to communicate freely amongst themselves and have access to relevant facility information. Teldio’s suite of applications utilizes existing facility communication networks and building infrastructure to improve operational efficiency, track the location of important assets and maintain communication records.

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Popular Use Cases

Keep Them Connected
RBX +Plus Make and receive phone calls from radios to internal extensions and external parties
RBX +Plus Give MOTOTRBO™ radios extensions on the facility telephony system (PBX)
RBX +Plus Eliminate communication barriers between phone users (dispatchers, security team supervisors) and mobile workers (maintenance staff, floor managers, security guards) with talkgroups
RBX +Plus Twin phone desk extension and MOTOTRBO™ radio to never miss a call
RBX +Plus
R2R
Record radio talkgroup chatter and phone to radio conversations for future playback
Keep Them Informed
ACS Generate work tickets, send them directly to MOTOTRBO™ radios and track their progression status
ACS Link alarm triggers from the building management system (HVAC system, elevators, fire alarms, security systems, slot machine management systems) directly to MOTOTRBO™ radios and other mobile devices to decrease response times during emergencies
Keep Them Safe
RBX +Plus Enable mobile workers to call for emergency help, either internally or to 9-1-1 operators
ACS Send notifications of emergencies such as facility intruders and evacuation orders directly to MOTOTRBO™ radios
MDN
CLW
Mitigate liabilities set by union-approved work alone policies with lone worker monitoring
CLW
RTLS
Send the location of workers in distress to emergency response teams
Know Their Whereabouts
RTLS Locate important assets within the building such as master key rings
RTLS Quickly & easily locate workers in distress
RTLS Track security guards on their routine tours with Bluetooth checkpoints

Solution Benefits

Keeping Them Connected

Keeping workers connected means that they have the means to communicate freely, from anywhere in the plant facility, at any time. With Teldio’s RBX +Plus, workers are always connected with their MOTOTRBO™ radio. They can make and receive phone calls directly from their radio handsets.

Floor managers and security team supervisors can also dial into radio talkgroups and communicate with groups of radio users from any phone, at any time, from anywhere. With Teldio’s R2R and RBX +Plus applications, radio-to-radio and phone-to-radio conversations can also be recorded for increased auditing capability.

Keeping Them Informed

Keeping workers informed ensures that they make the best decisions based on real-time information. ACS sends workers notifications on their MOTOTRBO™ radios alerting them of alarms triggered from often disparate sources, such as security systems, fire alarms, elevators and slot machine management systems. Receiving these notifications on MOTOTRBO™ radios significantly improves response times.

Keeping workers informed also involves sending them up-to-date work tickets directly on their radio handsets. ACS allows supervisors to generate work tickets and track their status from any computer on the network.

Keeping Them Safe

Keeping workers safe not only ensures that you comply with health and safety regulations, but that you put into practice your work alone policies.

Teldio offers two applications that monitor lone worker safety either continuously or periodically. MDN works directly on the MOTOTRBO™ radio and detects falls and lack of movement with the radio’s motion sensor. CLW  instead sends ‘Alive Checks’ to mobile workers to periodically verify their wellbeing. Both applications can be used to monitor staff working alone in remote areas of the facility.

Panic buttons have also become popular safety precautions in casino and other hospitality settings. ACS allows panic buttons to send emergency notifications directly to Security two-way radios.

Knowing Their Whereabouts

Knowing the whereabouts of workers helps reduce response times to emergencies. IPS , Teldio’s indoor positioning system, integrates with MOTOTRBO™ radios to send the location data of workers in distress when they activate their panic button, or their fail to respond to a CLW ‘Alive Check’.

IPS  also improves productivity by providing the real-time location data of important assets and workers, such as master keys and security guards.

Frequent User Groups

  • Key administrative staff
  • Security guards
  • Floor managers
  • Dealers
  • Cashiers
  • Maintenance workers
Teldio Apps have been tried and tested in casino settings. We welcome the opportunity to share with you more information on additional use cases of frequent user groups in casino environments!
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TELDIO APPS TRUSTED BY

Teldio applications have been implemented in a variety of casinos and gaming centers. For security reasons, we are unable to provide customer information.

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