Teldio is a Certified Motorola MOTOTRBO Two-Way Radio Applications Developer

Teldio Launches a Work Ticketing System

Teldio Launches a Work Ticketing System

Teldio’s new Work Ticketing System (WTS) offers an all in one work order system at a fraction of the cost. It is the perfect work management solution if a current third-party work management system is not in place and ideal for a multitude of industries, including Hospitality, Manufacturing, Education, and Healthcare.

Streamline their workflow by improving communication and productivity

WTS is an all-in-one working ticket management system which can be set up in a matter of minutes, needing nothing more than a radio network and/or IP network connection. Productivity is improved when users receive work tickets, accept jobs, and alert supervisors when tasks are completed.

The web app works alongside Teldio Gateway to ensure consistent communication.

 

Key Features

  • Web-based ticket portal: Dispatchers and administrators can dispatch tickets by logging in to a web portal on the local network via a desktop computer or mobile device.
  • Dispatch to different types of users: Work tickets can be dispatched out to radios as a text message, job ticket, or to smart devices as an email.
  • Trackable ticket activity: See how long a ticket has been active, when it was last responded to and by who.
  • Customizable properties: Each property can customize their work ticket types, responses, set dispatcher permissions and white-label the portal.
  • Auto-set ticket types: Admins can set message formats (job ticket, text message or email) for specific ticket types to ensure the message is sent in the appropriate format.
  • Work ticket log: Detailed Ticket and User access logs are tracked and can be downloaded as a CSV.

Compatible Industries

  • Hospitality: Seamlessly communicate with your staff to ensure all guest requests are handled in a timely, professional manner.
  • Manufacturing: Reduce downtime by quickly notifying key personnel of faults and potential issues.
  • Education: Increase staff and student safety by promptly alerting staff when emergencies arise, from an injured student to a fire alarm.
  • Healthcare: Increase productivity and improve responsiveness to day-to-day situations and emergencies ensure all patients are receiving the necessary treatment.

 

For more information on our Work Ticketing System contact us, we are always happy to help!

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