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Algoma Case Study: Utility Company Improves Operational Efficiency & Employee Safety with Teldio’s RBX Solution

Algoma Case Study: Utility Company Improves Operational Efficiency & Employee Safety with Teldio’s RBX Solution

THE COMPANY
Algoma Power Inc. delivers power to 11,000 residents and businesses in Northern Ontario. Overseeing the distribution of electricity for rural areas, they monitor over 1,000 miles of electrical lines covering over 3 million acres.

THE CHALLENGE
Covering a large rural territory, there are areas where cell phones and satellite phones don’t have a signal. Algoma wanted to ensure their staff were connected at all times so they could exchange information, call for help in emergency situations and unite employees between the main office and two satellite locations.

THE SOLUTION & RESULTS
Five repeaters were installed throughout the region to provide complete coverage by Spectrum Telcom. Crew members were equipped with MOTOTRBO XPR6550 radios enabling them to efficiently communicate within the large rural service territory. Teldio’s telephone interconnect, Radio Branch Exchange (RBX) was added to the radio network so users can make and receive phone calls on their radios, no matter their location.

KEY BENEFITS
  • Superior coverage throughout the entire service region. No dead zones.
  • Improved efficiency and response times.
  • Increased safety and security with reliable communications & the ability to directly dial 911.
  • Maintaining a continuous flow of information between field technicians and the home office is cost-effective for repair and restoration times.

Are you a utility company and think that Teldio apps could improve your operations? Learn more about Teldio applications & download the full case study today. 

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